FY 16-17: Agency Priority Goal

Improve VA’s Employee Experience

Priority Goal

Improve VA’s Employee Experience

Improve VA’s Employee Experience by developing engaged leaders at all levels that inspire and empower all VA employees to deliver a seamless, integrated, and responsive VA customer service experience.  Success by September 30, 2017 will be measured by an increase of 4 points or more in the percent of positive responses by VA employees (over VA’s FY 2015 baseline) to the following statements:

1) My supervisor provides me with constructive suggestions to improve my job performance.

2) In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

3) Employees have a feeling of personal empowerment with respect to work processes.

4) I feel encouraged to come up with new and better ways of doing things.

5) How satisfied are you with the information you receive from management on what's going on   in your organization?

6) My organization's leaders maintain high standards of honesty and integrity.

info Themes:
Education, Training, Employment, and Social Services Veterans Benefits and Services